Saturday, July 5, 2014
Communication Role Model
Ms. Cathy Remes, my infant director is my communication role model. She had great listening and verbal skills. She does a great job at letting each of the teachers and staff in the center know what they need to do to provide the best care for the families that we interact with. The most significant communication skill that I believe Cathy Remes has is that she is easy to talk to and is a great conflict mediator. Mondays are a great transition time for parents, children and teachers at the center. Many of these people flood Ms. Remes office with issues and problems that need to be fixed. People may enter Cathy's office feeling upset, disappointed, or discouraged, but when they leave they are smiles and have solutions for their problems. I look up to Ms. Remes and hope when I have my own business to run I can handle it with just as taste and poise as she does.
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Shirley,
ReplyDeleteMs. Remes sounds like an excellent communicator. She seems like someone that understands the needs of others and can respond to them in a way that is comforting and validating. I can see why you chose her and would like to emulate her when you have your own business.
Thanks,
Danielle
Shirley,
ReplyDeleteThat was such a nice thing to say about your EC director. She sounds like someone that parents would be comfortable going to her with problems. I think that is an important skill to have. Beyond just communicating, it takes a good listener and someone with a good heart to be able to smooth things out with parents. Thanks for sharing.